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The Co-Production Star: how to do co-production of public services

© Governance International 2013

Co-production is different, it’s demanding, it’s risky. Clearly, it requires new skills on the part of professionals. No longer is expertise solely a professional matter. Co-production recognises and respects service user experience. Effective front-line professionals and managers remain vital to excellent services – but their focus is now on giving guidance and support to service users, their network and wider communities as the co-producers of outcomes.

Governance International has developed cost-effective change management training programmes based on the Co-Production Star. These will allow you to roll out co-production within your organisation or local area.

What the Co-Production Star is about

The Governance International co-production model visualises different ways into public service co-production. As the outer ring with the Four Co's shows, co-production may include co-commissioning, co-design, co-delivery or co-assessment of public services.  The inner ring outlines our 5 Step Public Service Transformation Model for rolling out co-production across the organisation and service delivery chain.  This involves mapping existing co-production initiatives, focussing on those with the highest impact, peopling your strategy with co-producers inside and outside your organisation, marketing it to the sceptics and growing it within and beyond your organisation.

The Governance International Co-Production Toolkit provides very practical ways of implementing co-production in public services. We have commissioned Governance International to run a highly successful series of training workshops which are helping partnerships to build on their existing co-production initiatives and learn lessons from best practice elsewhere.

Gerry Power, National Lead - Co-production and Community Capacity, Joint Improvement Team, Scottish Government

By the end of the programme you will

  • understand what co-production means for your organisation by making use of the Four Co-Model of the Co-Production Star;

  • know how to use the 5 Step Public Service Transformation Model of the Co-Production Star to roll out co-production in your organisation;

  • learn from local and innovative good practice carried out elsewhere;

  • build up an action plan for taking co-production further in your organisation;

  • receive a report from Governance International which captures all the learning during the training;

  • get online access to our intranet with all training materials for further use in your organisation or partnership;

  • have the opportunity to be showcased with your good practice on the Governance International website and network.

The flexible programme can be delivered as a series of half-day, one day or two-day courses suitable for Board members through to managers, frontline staff and service users.

For further information please contact our liaison manager Yvonne Harley at

Click here to find out about other tools to scale up public service co-production.

Or click here to go back to find out more about raising awareness and getting buy-in for co-production.

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