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Case Studies

Themes
Sectors
Regions
co-production
September 2025
Involving service users in the co-production of Pharmacy & Medicines programmes in the Northern Ireland Health and Social Care system

This case study was written by Tracy McAlorum and James McAuley.

co-production
July 2025
Co-Designing Improved Diabetes Care in Mendoza, Argentina

This case study was written by Javier Roberti

co-production
September 2020
Co-producing better futures in employment services: The Co-Production Labs of Offenbach Employment Agency

This case study was written by Elke Loeffler and Matthias Schulze-Böing (2020).

co-production
August 2020
Co-production in the Offenbach Employment Agency: Job seekers providing peer support for each other

This case study was written by Corinna Herpich and Ahmet Neseli in August 2020.

co-production
December 2019
Stepping Forward Together – Co-production for Falls Prevention in Aberdeen

This case study was written by Janet Thompson and Elaine McConnachie (2019).

co-production
November 2019
Wigtownshire Women and Cancer: A new Governance International Co-Production Star Initiative powered by Courage, Compassion and Tea Parties!

This case study was written by Penny Halliday (2019).

public governance
July 2019
Citizens shaping policies in South Africa through the public participation platform Dear South Africa

This case study was written by Dirk Brand (2019).

co-production
February 2019
The Network is the Key: How KeyRing supports vulnerable adults in the community

Sarah Hatch updated this case study 2019 based on previous versions by Jane Urmson and Jill Parker.

co-production
October 2017
How ‘experts by experience in poverty and social exclusion’ improve access and the quality of public services in Belgium

This case study was written by Julien Van Geertsom, Frédéric Lemaire and Elke Loeffler (2017).

co-production
August 2017
How Therapy Focus works with young people and their families in Western Australia to co-design therapeutic interventions

This case study was written by Matt Burrows, CEO of Therapy Focus (2017).

leadership
June 2017
Kaizen in Saitama City: Staff improving quality and efficiency of public services

This case study was written by Elke Loeffler (2017).

public governance
May 2017
The regeneration of Austerlitz Square in Strasbourg, an innovative community consultation for a sustainable city project

This case study was written by Luc Scheek, Céline Gigleux, Olivier Terrien and Elke Loeffler (2017).

co-production
December 2016
CI.VI.VO. in Rimini: How volunteers make their neighbourhood a better place to live

This case study was written by Diana Artuso and Anna Montini (2016).

outcomes
July 2016
#whatsyourstory – creative marketing by Leeds library and information service with local people

This case study was written by Jason Tutin (2016).

co-production
June 2016
Benefits of mentoring people and families in difficulties in Augsburg

This case study was written by Manfred Klopf, Angelika Stahl-Kanditt, Wolfgang Krell und Elke Löffler (2016).

co-production
January 2016
Cycling Without Age: Co-production made in Denmark

This case study was written by Anne Tortzen, Roskilde University (2016).

co-production
November 2015
How Garage Sale Trails help co-production of positive environmental and social behaviours in local communities

This case study was written by Dr. Jessica Steele and Andrew Dick (2015).

co-production
July 2015
Angels of Beauty: How volunteers help to keep Florence beautiful

This case study was written by Diana Artuso (2015).

co-production
June 2015
The austerity dialogue in Zeist: How the Municipality of Zeist harnesses the ideas of ‘citizen-experts’

This case study was written by Tom Overmans and Arno Schepers (2015).

co-production
May 2015
“Read with me”: How teachers in Aarhus support parents to improve their children's reading skills

This case study was written by Tine Nørregaard Jacobsen and Morten Hjortskov (2015).

public governance
April 2015
How the City of Utrecht achieved major budget savings through innovative service reviews

This case study was written by Tom Overmans (2015).

outcomes
March 2015
How the HibriturSelva partnership promotes economic development through tourism innovations

This case study was written by Josep Gesti and Nemo Remesar (2015).

outcomes
December 2014
Outcomes-based commissioning and public service transformation in Mosaic Clubhouse Lambeth

This case study was written by Maresa Ness, Chief Executive of Mosaic Clubhouse (2014).

leadership
November 2014
Clean City Linköping: Co-designing innovative solutions with young people

This case study was written by Peter Timm-Arnold (2014).

outcomes
November 2014
Music for a Generation in Hertfordshire

This case study was written by Anna Tattan and Susan Carter (2014).

leadership
October 2014
Recreation, education and wellbeing: The community-led Nature Park in Feldkirch, Austria

This case study was written by Martin Duelli and Dr. Johannes Hertnagel (2014).

public governance
October 2014
The Grameen Bank micro-credit programme for ‘struggling members’ in Bangladesh: Empowerment to tackle social exclusion

This case study was written by Rosario Laratta and Ghyes Kamal (2014).

public governance
August 2014
The 1% Support Scheme in Ichikawa City

This case study was written by Rosario Laratta (2014).

outcomes
August 2014
The Transformation of Services for Young People in Surrey County Council

This case study was written by Chris Tisdall (2014).

leadership
July 2014
From participatory budgeting to community-led services: The co-production journey of Çanakkale in Turkey

This case study was written by Ferhat Emil and Evrim Akman (2014).

public governance
July 2014
Improving local democracy through ELoGE: Time’s good governance journey in Norway

This case study was written by Elin Wetås de Jara (2014).

co-production
February 2014
How Community Health Trainers in Manchester enable positive lifestyle changes

This case study was written by Delana Lawson (Public Health Development Service, Manchester), Elke Loeffler and Laura Maggs (Governance International)…

digital
February 2014
Co-designing a Dementia Portal for Warwickshire and Coventry

This case study was written by Katie Herbert and Tony Robinson (2014).

outcomes
January 2014
How Hertfordshire Community Meals provides social value

This case study was written by Sam Tappenden (2014).

outcomes
December 2013
A partnership model for children with complex medical conditions: The Champlain Complex Care Programme in Canada

This case study was written by Shaundra Ridha, Dr. Nathalie Cook-Major and Elke Loeffler (2013).

public governance
November 2013
Local economic development through crafts: Co-designing new products in Vietnam

This case study was written by Rosario Laratta, Nguyen Thi Thanh Huyen and Pham Thi Thanh Huong (2013).

co-production
September 2013
From crisis management to prevention: How the Lambeth Living Well Collaborative is driving the transformation of mental health services

This case study was written by Denis O’Rourke (2013).

outcomes
September 2013
The East Dunbartonshire Advisory Clinic Model: Better outcomes for people with dementia

This case study was written by Julie Christie (2013).

co-production
June 2013
'Kids tell pros what to do’ – young people co-produce arts and culture in Umea, Sweden

This case study was written by Beatrice Hammar (2013). Updated by Arne Berggren in (2015).

co-production
June 2013
The Values Based Standard™ of Macmillan Cancer Support: A quality framework for improving both patient and staff experience through co-production

This case study was written by Jagtar S Dhanda and Julie Wells (2013).

digital
May 2013
Go where the people are: The Netti-Nysse bus in Tampere

This case study was written by Elina Harju (2013).

co-production
April 2013
The Family Partnership Model in practice in New South Wales: Working with families with complex needs to make a difference

This case study was written by Nick Hopwood, Roger Dunston and Teena Clerke (2013).

co-production
March 2013
“I can see what you can’t see” – How Warwickshire County Council involves people with learning disabilities as peer reviewers

This case study was written by Rachel Hawthorne (2013).

digital
March 2013
Follow @wmpolice – how West Midlands Police engages with communities

This case study was written by Frankie Hine-Hughes (2013).

digital
March 2013
Digital inclusion: How Age UK Camden helps older people to connect

This case study was written by Frankie Hine-Hughes (2013).

co-production
February 2013
'Adopt a Street' in Offenbach: Turning complainers into co-producers

This case study was written by Florian Birk (2010), updated (2013).

public governance
February 2013
Falun on the road to becoming a ‘Democracy City’ in Sweden

This case study was written by Bruno Kaufmann (2013).

co-production
January 2013
The Esther approach to healthcare in Sweden: A business case for radical improvement

This case study was written by Nicoline Vackerberg (2013).

co-production
December 2012
Co-designing a new third sector funding scheme in Argyll and Bute

This case study was written by Mark Lines (2012).

co-production
November 2012
Reducing crime and improving health in NW Kilmarnock using community assets

This case study was written by Tony Bone (2012).

public governance
October 2012
Community capacity-building through social media surgeries

This case study was written by Frankie Hine-Hughes in collaboration with Nick Booth (2012).

digital
September 2012
Digitising Finnish history using crowdsourced volunteers

This case study was written by Ville Miettinen (2012).

outcomes
September 2012
"Drink a little less. See a better you!" Social marketing campaign delivered by ChaMPs Public Health Network

This case study was written by Tracey Lambert (2012).

co-production
August 2012
“Don’t forget to take your medicine!” Improving the use of medicine by elderly patients in the region of Madrid

This case study was written by Fernando Gil and Salvador Parrado (2012).

co-production
July 2012
Participatory Budgeting in the city of Recife, Brazil - the world’s most participative public agency?

This case study was written by Tony Bovaird (2012).

co-production
June 2012
An Inspector Calls: Citizen-Led Service Inspection by West Lothian Council

This case study was written by Rebecca Kelly (2012).

leadership
June 2012
Witton Lodge Community Association: making a success of community ownership

This case study was written by Pat Jones (2012).

outcomes
April 2012
The Family Nurse Partnership programme in Scotland: improving outcomes for child, parents, and society

This case study was written by Elke Loeffler and Gail Trotter (2012).

outcomes
March 2012
The Food Train: supporting older people to eat healthily at home

This case study was written by Frankie Hine-Hughes (2012).

public governance
March 2012
Ages et Vie: Personalised care and a richer social life for the elderly in rural France

This case study was written by Laurine Artus and Marcel Guenoun (2012).

digital
March 2012
Online Free School Meals: a revolution in public service delivery

This case study was written by Amanda Derrick and Lorna Peters (2012).

digital
March 2012
Using crowdsourcing to make lobbying more transparent in the French National Assembly

This case study was written by Frankie Hine-Hughes (2012).

co-production
February 2012
Citizens evaluating local services and facilities in Southern Italy

This case study was written by Laura Massoli (2010 and updated 2012).

co-production
November 2011
Community Speedwatch Scheme in Wiltshire to reduce speeding and empower residents

This case study was written by Steve Milton (2011 – updated 2016).

co-production
October 2011
Cleaning-up Serbia: Designing and delivering a public campaign with over 200,000 volunteers

This case study was written by Aleksandra Rabrenovic (2011).

resilience
October 2011
Streetwatchers reclaim the streets of Weyhe

This case study was written by Günther Meyer and Marcus Grosser (2011 – updated 2014).

outcomes
September 2011
‘Time2Trade' for the 'time rich and cash poor'

This case study was written by Frankie Hine-Hughes (2011).

co-production
September 2011
Reducing youth unemployment through mentoring in Basel, Switzerland

This case study was written by Emmeline Cooper (2011).

co-production
September 2011
Stockport Council's new adult social care website 'My Care, My Choice': A business case for service co-design

This case study was written by Jude Wells (2010 - updated 2011).

public governance
August 2011
Well London: communities working together for a healthier city

This case study was written by Frankie Hine-Hughes (2011).

co-production
June 2011
Peer Training of Learner Drivers by Offenders in Austria

This case study was written by Andreas Pawelke (2011).

co-production
May 2011
Upper Horfield’s Pride of Place Initiative: Residents and Partners Working Together for Change

This case study was written by Scott Jacobs-Lange (2011).

co-production
April 2011
How Solihull's Environment Champions work with the council to transform their neighbourhoods

This case study was written by Frankie Hine-Hughes (2011), updated by Chris Edgell (2013).

resilience
March 2011
Saving Blackheath Fireworks Night! What a successful public fundraising campaign looks like

This case study was written by Helen Hilton and Kellie Blake (2011).

public governance
February 2011
When the voluntary sector meets business: the Stuttgart Market Place

This case study was written by Reinhold Halder (2011).

public governance
December 2010
Çigdemim neighbourhood association in Turkey promoting sustainable development

This case study was written by Asuman Selcuk (2010).

digital
October 2010
Co-creating a new remote service for and with elderly people in the Netherlands

This case study was written by Dr. Bas Raijmakers (2010).

co-production
September 2010
Citizens bus around citizens in rural Brieselang

This case study was written by Günter Lüder and Klaus Werth (2010).

co-production
July 2010
Peer Educators lead the way: How London Borough of Lambeth lowered teenage pregnancy rates and improved sex education

This case study was written by John Tatam (2010 and updated 2011).

co-production
May 2010
Welcome to Birmingham! How local people and artists transformed Digbeth Coach Station into an award-winning gateway

This case study was written by Claire Farrell (2010).

co-production
April 2010
Catch me if you can! Citizen Speed Watchers helping the police in South Somerset

This case study was written by Rina Singh (2010).

co-production
March 2010
Empowering patients to need less care and do better in Highland Hospital, South Sweden

This case study was written by Dr. Jörgen Tholstrup (2010 - updated 2014).

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