What can digital contribute to public service organisations?
Digital technologies are not new in public services. However, the speed and scope of digitalisation of public services has increased as a result of COVID-19. For Governance International, user and community co-production is at the heart of digital transformation to improve public value. This is often overlooked in traditional e-government projects which are often supply-driven and not sufficiently user-centric.
How can Governance International help you to make the most of digital approaches in your public service organisations?
The Governance International Co-Production Star Action Learning Programme provides you with a systematic framework for using a co-production approach to digital innovation, including the facilitation of Co-Production Labs based on our Co-Design Toolkit. Typically, we recommend 100 days in order to experiment with small-scale actions with the objective of developing prototypes for digital innovation.
