What is co-production?
User and community co-production of public services and outcomes is about public service organisations and citizens making better use of each other’s assets, resources and contributions to achieve better outcomes or improve efficiency.
Governance International
Co-production is one of the most talked about developments in public services in recent years. Many public service organisations are committed to bringing citizen voice and action into public services to improve service quality and quality of life outcomes and make service delivery more efficient. Yet in practice there is still much confusion about how this can best be done and there are still many obstacles to the successful implementation of co-production. Governance International has therefore developed the Co-production Star toolkit to help public service organisations and local communities to deliver effective co-production.
How does the Co-Production Star toolkit help you?
Our Co-production Star toolkit provides you with a systematic five-step framework to help you improve outcomes and make savings.
It has been developed from and is backed up by more than 70 detailed case studies in the Governance International Case Study Hub, many of which are now also published by the OECD Observatory of Public Service Innovation.
The Four Co’s in the inner ring of the Co-Production Star provide an integrated cycle of co-commissioning, co-design, co-delivery and co-assessment for your service or local area. They demonstrate different ways of putting co-production into practice. They also show how local people, public service staff and elected politicians can play different roles and make better use of their strengths and capabilities.
The Five Steps in the outer ring of the Co-Production Star - Map It! Focus It! People It! Market It! Grow It! - provide you with tools for implementing the Four Co’s to improve outcomes.
The Co-production Star toolkit has now been used in many public service organisations and partnerships with proven results to implement co-production effectively. Check how Governance International can provide your organisation with training, evaluation and other support to make the Co-production Star work for you and read what our clients and partners say about working with us.