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The Transformation of Services for Young People in Surrey County Council

Outcomes

26 SCC Youth Centres have achieved the National Youth Agency Quality Mark of Level 1 by the end of 2013 and surveys showed high satisfaction by the young people with the centres.

“[The youth worker here] has been helping me to find an apprenticeship in child care.  I knew this was what I wanted to do but I didn’t really know how to go about doing it [...] [the staff here] are supporting me and I feel confident that I’ll find something eventually.” Young person involved in centre based youth work in Surrey

“If you have problems you can come here and discuss them rather than not knowing what to do and also not knowing who to talk to [...] we can sit down and talk about things and know it won't get out to all our mates or parents.” Young person involved in centre based youth work in Surrey

90% successful progression to post-16 education, training and employment achieved by the Year 11/12 Transition commission for young people who were identified as at risk of becoming NEET in 2013.

“I wouldn’t have been here, no way! I’m feeling confident that I’ll still be here at the end of the year.” Young person supported by Year 11/12 Transition Commission

Involvement in Local Prevention activity had a statistically significant positive impact on young people’s school attendance, in particular for those with lower-level special educational needs and/or disabilities.

“[The youth worker] helps me with my homework or if I’m having any other problems at school.  [...] They’re there to help you improve for work.” Young person supported by Local Prevention Framework

“They told me [at school] that I might find it difficult to do ICT at college because of the personal issues I had at the time. [...]  [The youth workers] here listen to us though and they helped me with my personal issues rather than just telling me that I wasn’t suitable.” Young person supported by Local Prevention Framework

About this case study
Main Contact

Chris Tisdall

Performance and Analysis Manager
Surrey Services for Young People

Email: chris.tisdall@surreycc.gov.uk

Chris Tisdall wrote this case study in August 2014.

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