Search our website:

The Esther approach to healthcare in Sweden: A business case for radical improvement

Objectives

The key objective of this new approach was to create a network that would help patients feel confident, independent and secure by ensuring that they:

  • receive care in or close to home;
  • know where and who to turn to for care;
  • see the healthcare system as an entity working together to provide their care;
  • have access to quality care across the whole region.

This required the healthcare system to commit to the following principles of quality management (Wackerberg and Svensson, 2011):

  • Staff commitment to the vision of the Esther Network.
  • Increased competence across the whole care chain.
  • Close working relations and support within the entire care chain to achieve the best for the patient.
  • Efforts to continuously improve quality.     

 

 

   

About this case study
Main Contact

Nicoline Vackerberg
Director of the Esther Network

Email:
Nicoline.vackerberg@lj.se


Nicoline Vackerberg wrote this case study for Governance International in January 2013.

Copyright © Governance International ®, 2010 -2021. All rights reserved