Online Free School Meals: a revolution in public service deliveryCosts and Savings Funding and development costs of around £2 million have enabled an eightfold return on investment across local authorities, other government departments and schools. Additionally parents/carers nationally could be saving £2.4 million in travel, telephony and postage costs. Many local authorities have made efficiency savings and this has often translated into headcount and office space reductions. For example:
Online Free School Meals was funded to support English local authorities; however the service, tools and products have enabled the solution to be transferred to Welsh local authorities at no extra cost. |
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Amanda Derrick and Lorna Peters of Hertfordshire County Council wrote this case study for Governance International on 21 March 2012. |