Harnessing staff ideas for improving efficiency and quality: CAF-based self-assessments in Hessen in Germany

Further Information

In English:

http://www.eipa.eu/en/pages/show/&tid=102

In German

Click here to read the German version of this case study.

About this case study

Main Contact

Gerd Köhler

Vice-President

Agency for Land Surveys and Geo-Data of the State of Hessen

E-Mail:

gerd.koehler@hvbg.hessen.de

Gerd Koehler wrote this case study for Governance International on 29 January 2013.