Follow @wmpolice – how West Midlands Police engages with communitiesObjectives West Midlands Police (WMP) has always had a strong tradition of community engagement. While face-to-face contacts remain important, the Communications Department has recognised social media as an opportunity to connect to communities who do not access traditional media such as local newspapers. Obviously, the proportion using social media will increase over time. WMP therefore decided to engage actively in social media. The key objectives of its pro-active social media policies are:
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About this case study
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Hilary Hopker Corporate Communications Department Organisational Communications Manager West Midlands Police Tel: 0121 626 5858 Frankie Hine-Hughes wrote this case study for Governance International on 06 March 2013.
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