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Whose Shoes? Exploring new perspectives on more citizen-centered social care


Leicestershire County Council used the Whose Shoes? tool as part of an in-house learning and development programme and then wider community engagement seeking to:

  • raise awareness of person-centred approaches to social care;

  • understand personalisation from the perspective of the four groups;

  • reflect upon current ways of working with individuals and options for moving forward;

  • enable people to develop skills to work in an outcome-focused way.

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Gill Phillips

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Gill Phillips wrote this case study for Governance International on 27 February 2012.

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