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Digital inclusion: How Age UK Camden helps older people to connect


If you are reading this case study you will be online. As somebody who is digitally connected you will understand the benefits of the internet on how you communicate, and access information and services. Individuals unable to harness the power of modern information and communication technologies are digitally excluded and are on the wrong side of the ‘digital divide’.

Older people are more likely to be disadvantaged in this way than other age groups. Statistics on the digital divide show that in the UK 44% of people over 65 years old have never used a computer compared to 1% of young people between 16 -24 years (2012).

In order to help older people to connect with each other and their grandchildren digitally, the charity Age UK Camden, in partnership with the London Borough of Camden, provides computer and internet training services for older people in Camden.

Find out how the new computer and internet skills gained from the training improves social inclusion of older people.

About this case study
Main Contact

Tony Brown
Computer Training Coordinator

020 7239 0400


Frankie Hine-Hughes wrote this case study for Governance International on 29 March 2013.

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