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Upper Horfield’s Pride of Place Initiative: Residents and Partners Working Together for Change


For residents of Upper Horfield, POP has done more than simply remove items of litter from the street. It has led to a rise in confidence of residents when dealing with agencies responsible for particular issues and has enabled residents to take on more action for themselves and report things directly to the relevant agency as soon as they are noticed.

One significant outcome for the POP partnership came when it decided to apply to Keep Britain Tidy for a national Quality Mark award for its work to improve clean, safe and green issues in Upper Horfield. This involved creating a Neighbourhood Action Plan which the group agreed through a series of workshops. The action plan highlighted a number of persistent issues which the partnership looked at in turn and agreed action that would be effective in dealing with the problem. A particular example of this was to do something to increase the level of plastic recycling at the bring centres (this was before Bristol started trialling doorstep collection of plastic materials). The group set up a day of action on plastic and gave information to residents about their local bring centres. Residents were also invited to leave out their plastic bottles and cartons for the group to have collected. As a result of this action, the group identified a site and successfully lobbied for an additional plastic bottle bank in the area.

Local resident and Street Rep Pam Lee said:

“Being a Street Rep has really made a difference to the amount of pride people take in their neighbourhood. Other residents see our group in the area and recognise us as their neighbours; this helps to raise awareness of the need to do their bit to keep the area tidy.”

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About this case study
Main Contact

Scott Jacobs-Lange

Neighbourhood and Communities Manager


Telephone: 0117 9319776

Ben Lavender

Field Intelligence Officer - Bristol North


Telephone: 0117 9455081

Scott Jacobs-Lange provided Governance International with this case study on 2 May 2011.

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