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'Adopt a Street' in Offenbach: Turning complainers into co-producers


Objectives

 

The key objective of the initiative was to improve the quality of life in Offenbach, with a particular focus on disadvantaged neighbourhoods.  Even though the local council had engaged in various improvement activities in the past, these had remained largely unnoticed by the public and the local press. Therefore, it was decided to take a new approach which involved partnership working with the local utility company, the police and other public agencies. Another important innovation was co-production with local people. It was also important to the mayor to improve transparency. As Herr Schneider stated "This initiative aims at giving local people, schools and communities more responsibility for their neighbourhood. But this is only going to work if the local council does its homework as well. A citizen who complains about fly tipping on the internet should be able to read shortly afterwards on our website what we have done about this. And the results need to be documented on our homepage on a continuous basis.."

About this case study
Main Contact

Sabine Süßmann
Project Manager of the utility company Offenbach

Email:
Sabine.Suessmann@gbo-of.de

Sabine Süßmann

 

Florian Birk, former Associate of Governance International wrote this case study on 24 September 2010. The case study was updated on 27 February 2013.

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