A partnership model for children with complex medical conditions: The Champlain Complex Care Programme in CanadaPerformance indicatorsOverall, results from the pilot show improved access to care, increasing system throughput and providing long awaited coordination of services for families in Ottawa and surrounding areas, allowing them to “normalize” their households, return to work and lead a family life as close as possible to normal. In particular, the programme has demonstrated statistically significant decreases in in-patient services and increases in out-patient services. The programme was also able to improve the response time for consultations, and reduced duplication of services. Similarly, the programme was seen to have beneficial outcomes and impacts on the health of the participating young people, as demonstrated through measurement of scales indicating increases in the strength of children and young people, and decreases in their needs (as demonstrated by Children & Adolescent Needs and Strengths (CANS) assessment). Change in CANS scoresThe results of the change in CANS scores for those individuals who were administered the 5-16 year old CANS-CC demonstrate positive impacts. Reductions in the CANS score and sub-scores indicate improvements for the individuals in the project. As evident from Table 1, statistically significant decreases in the CANS subscale scores of Functioning (medical and psychosocial), Strengths and the Total score were seen, providing some evidence that the CCCP is improving the functioning and identified strengths in these individuals. Though not statistically significant, a noticeable improvement also occurred in the intensity of health care needs with the initiation of the intervention. This provides further evidence that the CCCP does impact health outcomes in the children/youth that participate. Due to the small sample size once the population was stratified, it was decided to carry out a further statistical test. Cohen’s d effect sizes were calculated to complement the test statistic. For this statistic, 0.2-0.5 is small; 0.5-0.8 is moderate; and 0.8 and higher is considered a large effect size.. A glance at these effect sizes in Table 1 shows that even with the small sample sizes, large effects were evident, further confirming the impact of this service on the health outcomes of individuals. Table 1. Throughput of the programmeApproximately 15% of children/youth who participated in the programme have graduated, and are now equipped with the ability and capacity to navigate the overall health and social care system, using tools and documentation which give them full access to services in the community. The shift to community-based care is supported by a community care coordinator and a primary care physician (or paediatrician), once the patient’s condition has stabilised. This model allows for increased throughput and flow through the healthcare system and has the potential to extend the service of a complex care program to a larger population. Satisfaction levelsSurvey results have highlighted positive satisfaction from participating families, demonstrating the programme’s ability to identify and reach the right population, provide services that impact on health care utilization and health outcomes, and provide an intervention with which children and families are satisfied. Specifically families report the following benefits from the programme interventions:
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About this case study
Main Contact
Shaundra Ridha 401 Smyth Road, Ottawa, ON K1H 8L1
Dr. Nathalie Major-Cook, MD, FRCPC Email: nmajor@cheo.on.ca |