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A partnership model for children with complex medical conditions: The Champlain Complex Care Programme in Canada

Outcomes 

What participating families say about the programme:

“Seeing one doctor instead of several is easier and more reassuring for our [child]. [Our child] opens up better when…gets to know someone well, therefore it is easier for the doctor to assess.” (Parent 2010)

“Maybe together you can improve family relief, improve ways to care for your special loved one without it taking a toll on your life … improve ways to understand the system better!” (Parent 2010)

“We feel safer as parents, we feel less alone in the system, and we feel supported by a solid team who knows our child’s multi-systemic and complex conditions well” (Parent 2012)

About this case study
Main Contact

Shaundra Ridha
Director, Corporate Patient Services
CHEO

401 Smyth Road, Ottawa, ON  K1H 8L1
Tel: (613) 737-7600 x2808
Email: sridha@cheo.on.ca

 

Dr. Nathalie Major-Cook, MD, FRCPC
Consulting Pediatric-Medical Director

Email: nmajor@cheo.on.ca

Elke Loeffler, CEO of Governance International wrote this case study on
3 December 2013 with contributions from Shaundra Ridha and Dr. Nathalie Cook-Major.

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