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The West Midlands Co-Production Network

Are you based in the West Midlands and interested in user and community co-production of public services and outcomes? If yes, we'd like to invite you to join the West Midlands Co-Production Network. The objective is to share good practice and to learn from and with others how to achieve better outcomes or savings through co-production.

The network includes public managers, commissioners, members of the local community, academics and other people interested in co-production. It has grown to include over 150 members since it was founded in 2011. Governance International coordinates the (free) network events - have a look at the records of all 19 (!) events delivered so far. If you'd like to receive information on upcoming events please contact yvonne.harley@govint.org. If you're interested in hosting an event or making a contribution at an event, we'd like to hear from you! Please contact elke.loeffler@govint.org.


Co-producing positive commissioning outcomes

19th West Midlands Co-Production Network Workshop

Hosted by the Citizen Voice Team of the Commissioning Centre of Excellence,
Birmingham City Council
30 May 2017

This network workshop focussed on organisational requirements for co-production. How can we embed co-production in organisational strategies to achieve better public outcomes and savings for public sector organisations? What other conditions need to be put in place to mainstream successful co-production projects and value staff who engage with people accessing services based on co-production principles? In other words, how can we ‘Break through the Wall’, as Viv Eden called her interactive exercise in which she engaged all participants of this West Midlands Co-Production Network Workshop.

The lively interview by Viv Eden with people accessing services showed that co-planning and co-delivering the Opportunities Fair made a real difference to the people involved. It was obvious that Viv Eden is very skillfull in using the strengths, ideas and skills of ‘experts by experience’ but this session raised the question: do all staff working in public services have such skills for co-production? One key finding of the staff survey carried out by the Commissioning Centre for Excellence in 2016 was that a significant number of staff had limited experience of citizen involvement.  Matthew Bick from Birmingham City Council, presenting the survey results, suggested that more training and staff development was needed if this was to change. Afzal Hussain and Sarah Blackstock of Witton Lodge Community Association demonstrated through their Living Well Project how to roll out a co-production approach quickly and make a difference for local communities. Again, staff skills to engage with and get the best out of the capabilities of local residents proved to be key to the success of the project.

Downloads:

Programme
(PDF downlod)

Presentation by Matthew Bick, Birmingham City Council: 
Getting ready for co-production – The Staff Survey of the Commissioning Centre for Excellence
(PDF download)

Results of the ‘Bricks in the Wall’ group work on obstacles to co-production, facilitated by Viv Eden, Birmingham City Council
(PDF download)

Results of the Governance International “Your Views on Co-Production” Poster Session
(PDF download)

© Copyright Think Big Picture 2017


Growing stronger communities in our neighbourhoods
through co-production

18th West Midlands Co-Production Network Workshop

Hosted by Solihull Metropolitan Borough Council
7 September 2016

Links:

Watch the video clip 'Clean for the Queen: Solihull' uploaded by Solihull Council
(video clip)

Learn about the multi community-award winning boxing programme Box Clever, created and led by former World & Commonwealth (WBU) middleweight boxing champion Wayne Elcock
(Box Clever website)

Check out the transformation and new projects of the community centre Three Trees in Solihull
(Three Trees website)

Downloads:

Programme
(PDF download)

Presentation by Solihull Council:
Neighbourhood Activity Programme – Love Solihull
(PDF download)

Download the presentation by Tony Bovaird, Governance International:
Balsall Heath Evaluation
(PDF download)

Results of the group work done at the Solihull event:
Your Views on Co-Production – A Governance International survey
(PDF download)

What Do Local Councils Know About Their Local Communities?
(PDF download)


Neighbourhood management and co-production in a 21st Century Community Hub

17th West Midlands Co-Production Network Workshop

Hosted by Birmingham City Council, at Stirchley Baths B30 2JT
15 March 2016

Download the programme.

Download the presentation on the transformation of Stirchley Baths and new community offer by Karen Cheney, Selly Oak District Head (pdf).

Download the results on the Governance International “Your Views on Co-Production” poster session (pdf).

Access the presentation by Kate Andrews on the heritage and arts work in Stirchley Baths 
http://www.slideshare.net/KateAndrews5/stirchley-baths-heritage-commission-year-one-april-2015-march-2016


Co-producing inclusion of families and disabled young people and integration of refugees

16th West Midlands Co-Production Network Workshop

Hosted by Coventry City Council
9 December 2015

 

This half-day workshop hosted by Coventry City Council focussed on social inclusion of families, disabled young people and the integration of refugees. Learn  

Download the programme

Download the presentations delivered at the Coventry network event:

Coventry City Council (Louison Ricketts)
Grapevine Coventry and Warwickshire (Clare Wightman)
Coventry Refugee and Migrant Centre (Luda Ruddock)

Download the results of our co-production survey (Your View on Co-Production)
Download the results of the group work on how to develop peer support 


Are citizens ready for co-production?

Co-production survey results from Australia, Germany and the UK: Implications for market research in public services

15th West Midlands Co-Production Network Workshop

Hosted by Birmingham University
28 April 2015

The 15th West Midlands Co-Production Network event will take place on 28 April from 10 AM – 1 PM hosted by Birmingham University. The theme of this event will be: “Co-production survey results from Australia, Germany and the UK: Implications for market research in public services”.

We’re excited to welcome Professor John Alford of University of Melbourne and  Australia and New Zealand School of Government (ANZSOG) as a keynote speaker. Many of you will have read his book “Engaging public sector clients: from service delivery to co-production” so this is a chance to meet him in person and to learn more about co-production in Australia. Check his blog on co-production in Australia with Sophie Yates to understand what Australia has to offer to the UK in community and user co-production.

Furthermore, Elke Loeffler will brief you on the key results of a large co-production research project commissioned by the Bertelsmann Foundation in Germany. The results of a national citizen survey show to which extent German citizens are already working with local authorities and what they are doing at present and willing to do in the future to improve the wellbeing of young and older people.

Tony Bovaird will provide the results of similar market research undertaken at local level in England and Wales. The network event will conclude with a workshop to reflect on market research required in public services to engage more citizens in co-production.

Download the exciting programme.


Tackling worklessness and youth unemployment:  Neighbourhood-based and co-produced

14th West Midlands Co-Production Network Workshop 

Hosted by Witton Lodge Community Association­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­, Perry Common Community Hall
10 February 2015

Witton Lodge Community Association hosted the 14th West Midlands Co-Production Network meeting. The workshop focussed on how to tackle worklessness and youth unemployment through neighbourhood-based and co-produced approaches.

Staff and volunteers of Witton Lodge Community Association talked participants through the co-production journey of Witton Lodge Community Association (WLCA) , which is a resident-led housing association. They showed that WLCA provides more than just high quality housing and neighbourhood services in Perry Commons.

The CEO, Afzal Hussain has put the reduction of worklessness and youth unemployment high on the agenda of WLCA. An inter-active workshop by the WLCA team provided participants an idea of how WCLA put this in practice.

Tony Bovaird of Governance International briefed the participants about the amazing transformation of young people services of Surrey County Council. As Tony Bovaird stressed, the results of an external evaluation undertaken by Birmingham University and Governance International speak for themselves. As a result, the number of young people who are not in education, employment or training (NEET) in Surrey has more than halved and is nationally outstanding, showing that Surrey had the joint lowest NEET proportion in England between November 2013 and January 2014.

Last but not least, participants had the opportunity to network and exchange news on co-production projects and other activities.

Programme of the 14th West Midlands Co-Production Network
download

Download the presentations at the 14th West Midlands Co-Production Network meeting:

Witton Lodge Community Association: Community-led development of housing and neighbourhood services
pdf download

How Community Lodge Community Association works with local partners to reduce youth unemployment
pdf download


Creating safe, resilient and networked neighbourhoods

13th Meeting of the West Midlands Co-Production Network

Hosted by Governance International, The Mac, Cannon Hill Park, Birmingham
15 December 2014

How well do you know your neighbours? Would you be willing to give a hand to help out neighbours or to visit lonely people near you? Do you feel safe yourself going out after dark - would you like someone who could accompany you?

Our work with the Governance International Co-Production Star Toolkit has shown that there are lots of unused community resources to tap into but also the need to be strategic as not every co-production initiative is going to be effective. The exciting programme of the network event provided participants with a policy, delivery and grassroots perspective on the potential of co-production for creating safe, resilient and networked neighbourhoods. 

Abdullah Rehman, an experienced community-capacity builder and current CEO of Balsall Heath Forum, told the participants how Balsall Heath Forum developed from a public safety co-production initiative and described the new conversation which the Balsall Heath Forum has started with local residents to mobilise even more local people to improve public safety and wellbeing in Balsall Heath. Read the Governance International Balsall Heath Forum case study on how co-production in Balsall Heath started. 

Stephen Rimmer, until recently Director-General for crime and policing in the Home Office, and current West Midlands Strategic Lead for Preventing Violence against Vulnerable People,  talked about a major new initiative between the City Council and West Midlands Police on preventing violence to vulnerable people, and the need to start from an outcomes perspective. Download Stephen Rimmer's presentation.

Superintendent Richard James (Northamptonshire Police) has developed a toolkit for getting the community to do more to help increase safety in their areas - as he says: "When you run out of money, it's time to use your brains".  Download Richard James' presentation.

 

 


Co-production in Mental Health: How to make it real?

12th Meeting of the West Midlands Co-Production Network

Hosted by Independent Advocacy, Healthy Villages Birmingham and Governance International, Birmingham
9 July 2014

Independent Advocacy, Healthy Villages Birmingham and Governance International hosted the 12thnetwork event on co-production in mental health. The event was highly inter-active and invited network members to co-design the transformation of a mental health service for young people! Another highlight was our guest speaker Julie Christie of East Dunbartonshire Council who took participants through the co-production journey with people affected by dementia in East Dunbartonshire and shared with the participants what the co-production project PRESENT with Governance International is about. 

For details check the programme

Look in the presentations on the Governance International “Capabilities Assessment” Toolkit and the Project PRESENT in East Dunbartonshire which gives people affected by dementia a presence through co-production.


From Micro to Macro - How ideas of local people and social enterprises can change local communities in Wolverhampton

11th Meeting of the West Midlands Co-Production Network

Hosted by Wolverhampton City Council, Wolverhampton
17 February 2014

The West Midlands Co-Production Network is grateful to Wolverhampton City Council for hosting the 11th network event. Download the programme to learn about great co-production initiatives in Wolverhampton and the speakers of the event.


What's the business case for co-production in public services?

10th Meeting of the West Midlands Co-Production Network

Hosted by INLOGOV, Laria and Governance International, Birmingham
24 October 2013

Copyright © Laura Brodrick, ThinkBigPicture, 2013

 

As public budgets are being severely cut, public service commissioners and providers are becoming increasingly interested in co-production as an alternative model for public services.

There is no lack of case study evidence - nor indeed of inspiring testimonials from citizens and front-line staff - that co-production brings about better solutions, including improved outcomes and lower costs. However, there is still not much solid evidence on the impact of co-production. This conference explored the evidence that exists and ways to construct a business case for public service co-production. 

The central issue for the day was: What is the evidence on whether co-production can be a cost-effective solution for local government services? 

The conference was hosted by three of the leading UK organisations in the field of co-production:

  • INLOGOV – for over 45 years the most prestigious centre of local government research in Europe, providing expertise on commissioning of public services and delivery of public outcomes.
  • LARIA – the Local Areas Research and Intelligence Association, whose members are gathering evidence on the extent and benefits of co-production throughout the UK.
  • Governance International – for over 10 years specialists in co-production training, consultancy and research around the world.

Over 60 delegates from all over the UK, including members of the West Midlands Co-Production Network, spent an informative day at Birmingham University discussing the current evidence for co-production in public services and exchanging ideas on how a better business case can be constructed in the future.

The programme consisted of high-level presentations with inputs from different sectors and perspectives in the morning and open co-production workshops in the afternoon.  

Elke Loeffler highlighted that Governance International has compiled more than 50 case studies which show that co-production is already at a significant level and is making a real difference to people’s lives.

The speakers showcased the evidence for co-production from different sectors:

Lorna Brodrick from Think Big Picture captured the findings of the morning session in a creative poster.

In a very lively afternoon session based on a BarCamp format, participants voted for five workshop proposals:

  • David Taylor-Gooby: The NHS Call to Action - An opportunity for co-production?
  • Sean McDougall: Effective co-production reduces risks of over-spend and/or innovating without evidence
  • Ben Lee: Draw/write some logic models and enable people to redo this tomorrow
  • Lorna Reid, Dudley MBC: How to do co-production without involving the ‘usual suspects’? Lessons learnt so far from Dudley MBC through their ‘Making it Real in Dudley’ programme
  • Laura Brodrick, Think Big Picture: Making co-production creative?

The photographer Idriss Assoumanou from Click to Shoot provided an excellent photographic record for all conference participants to remind them of this inspiring day.

Photos by Click to Shoot. Copyright © Governance International & Click to Shoot, 2013


Building resilient communities for co-production

9th Meeting of the West Midlands Co-Production Network

Hosted by Sandwell MBC, Sandwell
27 June 2013

It is not a coincidence that this exciting event hosted by Sandwell MBC took place at Raglan Road Christian Centre. This is where earlier this year Keith Davies, Mayor of Sandwell and Councillor Darren Cooper, Council Leader, launched a new community project - the Friends and Neighbours Scheme. At the West Midlands Co-Production Network event on 27 June participants learnt how the members of the Soho/Victoria Friends & Neighbours Community Interest Company (CIC) support vulnerable people in the neighbourhood through the development of individually-tailored 'Living Plans'. By doing so, this co-production approach complements traditional care services

Other highlights of the afternoon event included:

  • An update of the 'Time2Trade' Timebank in Sandwell
  • A presentation of the 'Communities Managing Change' project of the Chamberlain Forum by Paul Slatter
  • 'Call for Research' on what makes communities sustainable and resilient by James Duggan, Manchester Metropolitan University who coordinates the North-West Co-Production Network.

Download the full programme (pdf) and read the minutes (pdf) of the event.


From social care to wellbeing: Innovations from Warwickshire County Council and beyond

8th Meeting of the West Midlands Co-Production Network

Hosted by Warwickshire County Council, Warwick
26 April 2013

The programme of the meeting included different co-production approaches used by Warwickshire County Council to engage customers and communities in the design and evaluation of social care and health services:

  • Featured in the Guardian: How Warwickshire County Council's dementia portal helps carers and people with dementia navigate the system. 

Further highlights were:


Peer Approaches to Learning, Innovation and Social Inclusion

7th Meeting of the West Midlands Co-production Network

Hosted by the University of Birmingham, Birmingham
29 January 2013

The University of Birmingham hosted an international learning event with a Finnish delegation from the Education Export Network in the Tampere region.

The meeting included sessions on:

Lindsay Barton of Golden Kite Solutions kindly prepared the minutes of the event. A big thanks to Lindsay for this great job!

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Ajay Khandelwal presentation

Dan Grainger presentation

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Nick Dixon Stockport presentation

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Collaborating with local communities to create a green, safe and smart City

6th Meeting of the West Midlands Co-Production Network

Hosted by Birmingham City Council, Birmingham
10 December 2012

This workshop, hosted by Birmingham City Council, explored a range of innovative ways to harness the energy, good will and commitment of local communities to develop strong and sustainable neighbourhoods where people and businesses flourish.  

Highlights included:

An interactive ‘environmental challenge clinic’ allowed participants to share challenges they are facing in environmental services and community engagement with their peers in the West Midlands region and to explore how they might develop sustainable action plans to improve outcomes. 


Creative ways of co-producing better outcomes

5th Meeting of the West Midlands Co-Production Network

Hosted by Insight for Carers, Dudley
28 June 2012

The EC Arts 48 Sheet project space in the Mailbox, Birmingham provided a very creative atmosphere for the meeting. We all enjoyed looking around the exhibition while networking.

The programme of the meeting included:

  • A presentation by Claire Farrell of EC Arts on the 48 Sheets project which transformed Birmingham into an urban gallery. Claire illustrated how public art can be used to change people's perceptions and experiences of place, and how the project has included the local community.
  • Gill Phillips, Nutshell Communications Ltd., talking about the Whose Shoes? tool and its ability to explore different perspectives of social care.
  • A session led by Rosie Edwards, Sandwell MBC, on how the 'Friends and Neighbours' project has been using an asset approach to empower the community to develop their own solutions and resilience. 

Becky Thompson of Walsall Council summarised the key issues of the meeting -many thanks to her! Read the minutes.


Making health and social care personal and local

4th Meeting of the West Midlands Co-Production Network

Hosted by EC Arts, Birmingham
26 April 2012

The meeting was hosted by Marc Carter, founder of the microenterprise Insight for Carers at their new Insight House in Dudley. We were all very impressed by the brand new venue which Marc and his team had renovated without any council funding.

The meeting included discussions and presentations by:

  • Marc Carter how on Insight for Carers provides support for carers and volunteering opportunities for vulnerable adults;
  • Simon McIntosh from Leicestershire County Council on the council’s co-production vision.
  • Laura Wilkes, Local Government Information Unit (LGiU), introducing the new book 'Making Health and Social Care Personal and Local: Moving from Mass Production to Co-Production'.

You can find further information about the meeting in the programme or read the minutes of the 5th West Midlands Co-Production Network meeting.


Making an Efficiency Case for Public Service Co-Production

3th Meeting of the West Midlands Co-Production Network

Hosted by Grapevine, Coventry
12 January 2012

Download the presentation by Clare Wightman on Grapevine's co-production work. Click here.

Presentation by Lorna Reid, Community Catalysts, on how enterprising people can co-produce local solutions, with a case study from Marc Carter of INSIGHT FOR CARERS. Click here.

Presentation by Catherine Needham, University of London, of her literature review on a business case for co-production. Click here.

Download the minutes of the event. A big thanks goes to Keith Morris for taking such excellent minutes.


Communities co-producing people-powered health

2nd Meeting of the West Midlands Co-Production Network

Hosted by Time 2 Trade, West Bromwich
12 October 2011

  • Presentation by Dan Grainger and his time bankers how the 'Time 2 Trade' was set up and what it does for its members. Read the Governance International 'Time 2 Trade' case study.
  • Read the joint presentation by Ajay Khandelwal, NESTA, and Nick Dixon, Stockport Council on NESTA's People Powered Health project, and the Stockport pilot.

Apart from transforming mental health services Stockport Council has also co-designed the website for adult social care with people who use services. Read the Governance International case study on how the redesigned website resulted in estimated savings of about £300,000.

Read the minutes of the event.


Launch of the West Midlands Co-Production Network

First meeting of the West Midlands Co-Production Network

Hosted by Birmingham University, Birmingham
14 July 2011

The West Midlands Co-Production Network was founded by a number of co-production champions and stakeholders interested in sharing knowledge and good practice in public service co-production across the region.

Download the minutes of the launch meeting to learn how the network started.

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