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Outcomes


How Organisations with Limited Influence can Make a Difference

Behaviour change is now attracting the attention of governments everywhere. There is increasing recognition that successful outcomes can no longer be achieved through traditional reliance on compliance with legislation. At the same time, tight budgets mean that only limited use can be made of inducements through financial payments. Therefore, public agencies need to rely on mechanisms for influencing other stakeholders. More...


International experience in measuring the quality of public governance outcomes and processes

This article sets out the lessons learnt from a series of Governance Audits undertaken by Governance International in the UK, Germany, Spain and Switzerland. It demonstrates how these lessons can inform future approaches to participatory budgeting and service prioritisation exercises. 
Source: Tony Bovaird and Elke Loeffler (2004): “International experience in measuring the quality of public governance outcomes and processes”, in Andy Neely, Mike Kennerly and Angela Walters (eds.), Performance Measurement and Management: Public and Private. Cranfield: Centre for Business Performance, Cranfield University.


Evaluating the quality of public governance: indicators, models and methodologies

This widely-cited article explores the key elements of 'good governance' and the mechanisms available for evaluating how well they have been achieved by public organisations and partnerships. It proposes a systematic approach to measuring both the outcomes of public interventions and the extent to which the principles of 'good governance' are upheld in practice. 
Source: Tony Bovaird and Elke Loeffler (2003): "Evaluating the quality of public governance: indicators, models and methodologies", International Review of Administrative Sciences, Vol. 69 (3): 313-328.

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