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The peer-employment-training approach of Recovery Innovations in Arizona

Introduction

Recovery Innovations is an Arizona-based NGO which provides services to adults with serious mental illness and substance use issues. In recent years, the organisation has undergone a fundamental transformation in the way it provides services to its users. Today, in some of its mental health services almost three-quarters of staff are peers, in other words people who have previously used the service. It is an inspiring example of what is possible when service users are properly trained and supported to co-produce better outcomes.

About this case study
Main Contact

Dr. Catherine Needham
Reader in Public Policy and Public Management
Health Services Management Centre
University of Birmingham

Email:
c.needham.1@bham.ac.uk

Susan Coleman
Executive Project Manager
Recovery Innovations

Email:
Susanc@
recoveryinnovations
.org

Dr. Catherine Needham provided Governance International with this case study on 9 March 2010.

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