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The Food Train: supporting older people to eat healthily at home

Learning Points

By creating a good relationship with local enterprises the service is able to provide choice for customers, establish a guaranteed source of provision, and have access to fresh and affordable food.

Partnership with the local community: The Food Train has developed a strong network within the community, allowing referrals for individuals needing assistance to be easily made from local agencies, groups, clubs or individuals who believe an older person may be in need of help. Its partnership with the community involves all services being delivered by local volunteers and coordinated by local staff.

The service’s partnership with its members ensures that it listens and learns in order to provide members with what they need, when they need it, and ensure it is affordable. Members are especially able to shape the Food Train by voting at the AGM.

The Food Train has created a mutually beneficial partnership with its funders, which allows it to diversify and increase its range, whilst providing funders with a strong return on investment, and allowing local needs to be met, alongside wider benefits such as enabling a stronger, healthier community.

About this case study
Main Contact

Michelle McCrindle

Chief Executive

Tel: (00 44) (0) 1387 270800

Gaynor Grant

National Development Officer

Email:

gaynor@thefoodtrain.co.uk

Tel:

(00 44) (0) 7545 925513

Frankie Hine-Hughes wrote this case study for Governance International on 22 March 2012.

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