Online Free School Meals: a revolution in public service deliveryIntroduction In England around 1.4 million children are entitled to free school meals. However, over 300,000 pupils don’t get the meals to which they are entitled* - with one of the factors being that parents were put off by a long and slow application process. *Harper, C., & Wood, L., (2009) – ‘Please Sir? Can we have some more? – lessons from Free School Meal initiatives’, School Food Trust. **House of Commons Work and Pensions Committee – ‘Child Poverty in the UK’ Second report of Session 2003-04, Volume I (http://www.publications.parliament.uk/pa/cm200304/cmselect/cmworpen/85/85.pdf) *** Harper, C., & Wood, L., (2009) op cit. |
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Amanda Derrick and Lorna Peters of Hertfordshire County Council wrote this case study for Governance International on 21 March 2012. |