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Follow @wmpolice – how West Midlands Police engages with communities

Performance Indicators

Facebook: The West Midlands Police Facebook site has 17,219 ‘likes’ – people that follow the account. The 7 local Facebook sites have a total of 18,761 followers. 

Twitter: The @WMPolice Twitter account has: 

  • sent 16,545 messages; and
  • reached 69,003 followers

The force has 150 local Twitter sites that have a combined total of 245,000 followers.

The WMPolice YouTube page: Video viewing can range from several hundred through to tens of thousands, with the highest viewed video receiving 566,307 views, and the total number of views exceeding 3,400,000 views.

Online web chat meetings: The most popular webchat so far has been one on counter terrorism, which had 1,422 views.

Flickr: A total of 787 photos have been uploaded and there have been 1.3 million views views of the WMP Flickr account.   

About this case study
Main Contact

Hilary Hopker

Corporate Communications Department

Organisational Communications Manager

West Midlands Police 

Tel: 0121 626 5858 


Frankie Hine-Hughes wrote this case study for Governance International on 06 March 2013.

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