Whose Shoes? Exploring new perspectives on more citizen-centered social care

Learning Points

• It is time to move from silo working in a paternalistic medical model towards integrated partnership working in an enabling social model of health and social care.

• Culture change through changed attitudes and assumptions is a necessity when moving towards new ways of working.

• For any engagement strategy it is key for people to feel their contribution is valued, as well as for you to truly value it!

• Equality must be for everyone and  must transcend hierarchical and organisational boundaries.

• Innovative and fun tools help individuals relax, be open and creatively problem solve.