Catch me if you can! Citizen Speed Watchers helping the police in South Somerset

Learning Points

First, community volunteers need co-ordinated support and committed sustained management, if they are to be effective and enthused.

Second, there is nothing more demoralising for an unpaid volunteer than to be let down by the agencies  responsible for the service.

Rina Singh provided Governance International with this case study on 6th April 2010.