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An Inspector Calls: Citizen-Led Service Inspection by West Lothian Council

Further Information

 

Project webpage: The Citizen-Led Inspection Programme (CLI)

The Project won the One to Watch Award of the Convention of Scottish Local Authorities Gold Award Winners in 2012.

 

 

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About this case study
Main Contact

Katherine McLaughlin
Quality Development Officer
Quality and Performance Team
West Lothian Council

Email: Katherine.McLaughlin@
westlothian.gov.uk

Tel:
(00 44) (0) 1506 281891

Rebecca Kelly wrote
this case study for
Governance International
on 17 June 2012

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