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Co-Production

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Making Health And Social Care Personal And Local: Moving From Mass Production To Co-Production

A new book published by Governance International and the Local Government Information Unit

Governance International and the Local Government Information Unit (LGiU) have published a state-of-the-art overview of public service co-production in health and social care. The 24 chapters from major national and international practitioners and thinkers in the field set out a vision for the co-production in health and social care – what it is, why it is a necessity and how to do it. The chapters of case studies provide numerous examples of how public services can collaborate with services users and communities to improve outcomes; and discuss the challenges and opportunities that co-production presents. There is something for everyone in the book, with case studies written by national policy makers, NHS officials, local authority leaders, major service providers in public and third sectors, and expert users.

As one of the authors, Professor Bob Hudson says: “ ...patients, neighbourhoods and communities of interest are central not only to the design of services but also their commissioning, delivery, assessment and continuous development”.

Click here to download a copy of the book.

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From passive customers to active co-producers: The role of co-production in public services 

 

This article published on Sift Media's MyCustomer.com and PublicTechnology.net  website explains what co-production is and why it represents a important development in public policy. The article explains that in both the public and private sectors there has been greater customer involvement in services. The article outlines and explains the motives behind this development. The article identifies the types of co-production. The publication concludes with an analysis of the implications co-production has for social marketing.

 

Click here to read the article in full. 

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Public Service Co-Production: What it is, Why it Matters, and How to Do it

 

This briefing note is targeted at senior officers to give them a practical understanding  how to deliver lower cost services through co-production. It also outlines how Governance International will help you transform your organisation.

 

Download the briefing note in .pdf format (1.66 MB) here or ask yvonne.harley@govint.org for hard copies

Co-Production in Health and Social Care in Scotland:
Report on the Co-Production Star Training Programme

Co-production and community capacity-building is core to the Scottish Government’s vision for ‘Reshaping Care for Older People’. The Scottish Joint Improvement Team (JIT) of the Scottish government commissioned Governance International to run several training workshops on how to use the Governance International Co-Production Star to roll-out co-production across public agencies. This 25-page report distils the key lessons and good co-production practices from training workshops around Scotland delivered in January and April 2012. 

Click here to read the report.


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Transforming Communities, Creating Outcomes, Improving Efficiency:

Governance International Co-production Roadshows UK 2011


This 32-page report (pdf, 3.5 MB) provides an accessible introduction to the real world of co-production with good practices case studies from social services, health, housing, employment and neighbourhood management in the UK.  Furthermore you will learn how the Department of Health has now developed a highly proactive policy  and approach towards co-production in its programmes. Fascinating insights are given by the report on users’ perspectives on co-production. If you are interested in an in-house seminar for your staff and service users, please contact yvonne.harley@govint.org.

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Co-producing the Goods: How Can Swansea's Strategic Partnerships Improve the Way they Work with the Public?

Tony Bovaird, Governance International and INLOGOV, and Dave Mckenna, City and County of Swansea, co-produced this report that analyses how co-production can be developed and sustained by Swansea's strategic partnerships.

In particular, it summarises co-production and its potential benefits, outlines existing and potential co-productive activity in Swansea, and outlines practical way for local strategic partnerships can develop and sustain co-production.

Click here to read the report.

Why Co-production Matters for Local Government

As local councils are looking into new ways of achieving savings involving citizens in the design and delivery of local services may be option to be tried and tested more. Governance International has been commissioned by LARCI to provide an overview on what we know about user and community involvement of public services and potential efficiency gains from active partnership working with citizens in the design and delivery of public services. Download the pdf here and join the debate of the new community of practice on co-production of the Improvement and Development Agency (IdeA) by registering here.

Collaborative Governance between the Public Sector, Service Users, and their Communities

This book chapter illustrates the potential for co-production to improve medical outcomes and radically cut hospital costs by involving patients in decisions about their own medical care.   More about the publication, see also the case study at http://www.govint.org/english/main-menu/good-practice/health.html

Source: Tony Bovaird and Jörgen Tholstrup (2010): "Collaborative Governance between the Public Sector, Service Users, and their Communities" in Eberhard Bohne (ed.), Repositioning Europe and America for Economic Growth: The Role of Governments and Private Actors in Key Policy Areas. LIT Verlag: Berlin (2010).

Beyond engagement and participation – user and community co-production of public services

This article provides a framework for understanding what co-production is, how it works and in what situations it is most likely to be appropriate. It demonstrates the potential gains from co-production through a series of international case studies. More...

Source: Tony Bovaird (2007), “Beyond engagement and participation – user and community co-production of public services”, Public Administration Review, 67 (5): 846-860.

Innovation in public engagement and co-production of services

This policy paper commissioned by the Department of Communities and Local Government in December 2008 shows how user and community co-production can fit into and greatly extend the potential of public service engagement and empowerment approaches.  Tony Bovaird and James Downes suggest that co-production can bring link political decision makers, senior managers and service professionals to service users and the communities in which they live, in ways which support democratic decision making and improve the outcomes of public expenditure decisions. This paper was widely cited in the Government’s Empowerment White Paper in 2008.

Download the full paper as .pdf at
www.cardiff.ac.uk/carbs/research/groups/clrgr/policypaper.pdf

"If you Want to go Fast, Walk Alone. If you Want to go Far, Walk Together": Citizens and the Co-production of Public Services

Increasingly we are seeing greater involvement of citizens in service delivery. Therefore, it is timely to ask citizens a new question. What role do they play and are they prepared to play in the design and delivery of those public services which matter most to them? More…

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